Infrastructure How of what we do
Research and Development
EMS is a company where quality system is integrated into all areas of manufacturing and sales and not something that gets updated just before audit.
Use of various quality tools enable us to guarantee that our products and services meet the expected performance. In house manufacturing and stringent checks throughout the process ensure reliability and consistency.Read more
The assembly department is housed in an anti-static and dust free environment. Equipped with a semi-automated production line, the assembly of a variety of products is done by highly skilled workers using an in-house designed software, hardware, test equipment, jigs and fixtures.
Automated Surface Mounting Technology (SMT) line is employed for manufacturing PCB. The SMT facility helps in minimising contamination and eliminates common defects like wrong polarity, dry solder, no solder and wrong component placement. This enhances the product quality, increases productivity and helps attain a cost effective production cycle with minimum lead-time in order execution.Read more
Sales and marketing
With more than 10000 encoders in the Global market, EMS has well established sales and marketing network. Our Pan India presence, with more than 30 sales engineers and Area Managers, helps reach out to customer faster. Our prompt response and culture of accountability has gained us more than 5000 happy customers.
Exports contribute major part of our turnover. We are represented by a number of dealers all across the globe and the relationship is based on trust and mutual respect.Read more
After Sales Support
Our relationship with customer begins with conclusion of sale. We understand what a crucial role after sales service plays to satisfy and to retain customers. At EMS, service is considered a value adding activity that generates loyal customers and increases brand value.
EMS has a team of well trained experienced engineers, well spread all over India. Whenever a customer needs our support, an EMS engineer is always available nearby to make sure that our customer gets full value from our product.
Our engineers undergo rigorous training and are well versed with features and functionality of our products. Their skill and knowledge is routinely updated and tested so that there is minimum inconvenience to the customer.Read more
Product Life cycle Support
- Installation & Commissioning
- Upgrade/ Retrofit – CMM, VMM, Height Gauge, DROs and Scales
- Value Added Services
- Production Support
- Maintenance/ Servicing
- Annual Maintenance Contracts
- Process Optimization
- Training for Effective Use of our products
- Assured Quality Spares
- Timely Delivery
- Reasonable Price
- Spares availability